At jili3, we believe that online entertainment should always be enjoyable and within your control. This page outlines the tools, guidelines, and support resources available to every Filipino player who wants to keep their gaming experience healthy and balanced.
jili3 gives every player practical controls to manage how they play — no complicated steps, just straightforward options built into your account.
You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit isset, it takes effect immediately and cannot be increased until the cooling-off period has passed. This helps you stay within a budget you are comfortable with, so your entertainment spending never gets out of hand. Reducing a limit takes effect right away, giving you instant control whenever you need it.
It is easy to lose track of time when you are enjoying live casino games or sports betting on jili3. Our session time reminder feature lets you set an alert that notifies you after a chosen period of play, so you can take a break and reassess. Regular breaks are one of the simplest and most effective ways to keep gaming fun rather than compulsive. You can adjust or cancel your reminder at any time from your account dashboard.
If you feel you need a short break from the platform, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. This is a voluntary tool designed to give you breathing room without permanently closing your account. Once the period ends, access is automatically restored.
For players who feel they need a longer break, self-exclusion allows you to block access to your jili3 account for an extended period — from 6 months up to 5 years. During self-exclusion, your account is fully suspended and cannot be reactivated before the chosen period expires. We take self-exclusion requests seriously and process them promptly. If you believe you need this option, please contact our support team at [email protected].
Your account dashboard gives you a clear view of your betting history, deposit records, and session durations. Reviewing your activity regularly is a healthy habit that helps you stay aware of how much time and money you are spending. Transparency is a core part of how jili3 supports responsible play — we want you to have the full picture at all times. If anything in your history concerns you, our support team is ready to help.
jili3 strictly enforces the minimum age requirement of 21 years for all players in the Philippines, in line with local gaming regulations. All accounts are subject to identity verification before withdrawals are processed, and we reserve the right to request age verification documents at any time. We do not knowingly allow underage individuals to register or play on our platform. If you suspect a minor is accessing a gaming account, please report it to us immediately.
Problem gambling can develop gradually, and many players do not notice the signs until the habit has already become difficult to manage. Being aware of the early warning signs is the first step toward getting back in control. If any of the following apply to you or someone you know, it may be time to seek support or use one of the responsible gaming tools available on jili3.
Problem gambling is a recognised condition, and help is available for anyone in the Philippines who is struggling. Reaching out is a sign of strength, not weakness, and there are trained professionals who can provide confidential support without judgement. jili3 encourages any player who is concerned about their gambling behaviour to take a break and speak to someone they trust or a professional counsellor.
If you or someone close to you needs support, the following organisations provide free and confidential assistance to Filipinos dealing with problem gambling and related concerns. You can also contact our support team directly at [email protected] and we will help connect you with the right resources.
National Center for Mental Health (NCMH)
Crisis Hotline: 1553 (available 24/7 for mental health concerns in the Philippines)
jili3 Support
[email protected] — our team can guide you to responsible gaming tools or account suspension options.
Quick answers to what Filipino players most often ask about staying safe on jili3.
Visit our FAQ page for more answers, or log in to access your responsible gaming settings and account controls directly.