Data Protection Philippines Your Rights

jili3 Privacy Policy – How Your Personal Data Is Handled

At jili3, we take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and what rights you have as a player based in the Philippines. By using our platform, you agree to the practices described here.

Data encrypted in transit Identity verified securely No data sold to third parties Mobile-first security Compliant with PH regulations Your data stays private Secure account communications Payment data protected Data encrypted in transit Identity verified securely No data sold to third parties Mobile-first security Compliant with PH regulations Your data stays private Secure account communications Payment data protected

What Information We Collect

When you register and use the jili3 platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. Technical data — including your IP address, device type, browser,and session activity — is automatically gathered when you browse or play on our platform. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for Filipino players. All information collected is limited to what is genuinely needed to deliver a safe and functional gaming experience.

How We Use Your Information

The personal data we collect is used primarily to create and manage your jili3 account, verify your identity in line with Philippine regulatory requirements, and process your financial transactions securely. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages without your consent. Your gameplay and transaction history is analysed internally to detect unusual patterns that may indicate fraud, money laundering, or problem gambling behaviour, allowing us to act in your best interest. Technical data is used to optimise platform performance, fix bugs, and ensure the site loads reliably on mobile devices across the Philippines. We do not sell, rent, or trade your personal information to any third party for commercial purposes under any circumstances. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by applicable Philippine law.

When Your Data May Be Shared

jili3 may share your personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners. These partners are contractually bound to handle your data securely and are only permitted to use it for the specific purpose for which it was shared. We may also be required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies when legally obligated to do so. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the new entity, subject to the same privacy protections described in this policy. We will never share your personal data with advertisers, data brokers, or unrelated third parties for marketing or profiling purposes. Any third party that receives your data is required to maintain standards of data protection that are at least equivalent to those we apply ourselves.

Data Retention and Storage

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by Philippine financial and gaming regulations. Transaction records and identity verification documents are typically kept for a minimum of five years following account closure, in compliance with anti-money laundering obligations. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised so that it can no longer be linked to you. Your data is stored on secure servers with access restricted to authorised personnel only, and all data transfers are protected using industry-standard encryption. We regularly review our data retention practices to ensure we are not holding personal information longer than necessary. If you have questions about how long specific types of data are kept, you may contact our support team at [email protected].

Your Rights Over Your Personal Data

As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of it at any time. You may also request corrections to any inaccurate or incomplete data in your account profile, and we will update our records promptly upon verification. If you wish to close your account and request deletion of your personal data, you may do so by contacting our support team — subject to any legal retention obligations that may apply. You have the right to object to certain types of data processing, including the use of your data for any purpose beyond what is strictly necessary for account management and regulatory compliance. If you believe your data rights have been violated, you have the right to raise a complaint with the relevant Philippine data protection authority. We are committed to responding to all data-related requests within a reasonable timeframe and to treating your privacy as a genuine priority, not just a legal formality.

Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When material changes are made, we will publish the updated policy on this page and, where appropriate, notify registered players through the platform. The date of the most recent revision will always be indicated at the top of this page so you can easily identify whether the policy has changed since your last visit. Continued use of the jili3 platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your personal data is being protected. If you have any questions or concerns about this Privacy Policy, please reach out to us at [email protected].

Common Questions About Your Privacy

Quick answers to what Filipino players most often ask about data and privacy on jili3.

No. jili3 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is only shared with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and they are contractually required to keep it secure. We do not share your data with advertisers or data brokers under any circumstances. Your privacy is treated as a genuine priority, not a secondary concern.

You can request a copy of the personal data we hold about you by contacting our support team at [email protected]. We will verify your identity before processing the request to ensure your data is only released to you. Once verified, we aim to respond within a reasonable timeframe in accordance with applicable Philippine data protection requirements. If any of your information is inaccurate, you can also request a correction at the same time.

Yes. All payment information is handled using industry-standard encryption and is only accessible to authorised personnel involved in processing your transactions. We work with reputable payment partners who maintain their own high security standards. We do not store full card numbers or sensitive payment credentials on our servers beyond what is strictly necessary. For full details on how financial data is managed, refer to the relevant section of this Privacy Policy.

When you close your jili3 account, we will retain certain records — such as transaction history and identity verification documents — for the minimum period required by Philippine financial and gaming regulations, typically five years. After that retention period has passed, your data will be securely deleted or anonymised. Data that is not subject to any legal retention obligation will be removed promptly upon account closure. If you have specific questions about what data is kept and for how long, contact us at [email protected].

Questions or Concerns About Your Privacy?

Visit our FAQ page for more answers, or log in to manage your account details and data preferences directly.